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View Full Version : F**K UPS!!!! (United Parcel Service)


Rev. Poindexter
08-14-2003, 03:40 PM
I've had it with these bozos. I made the trek today to send some items
out and they inform me at the desk, " We can't insure any items that
aren't in their original packaging."
WTF??? A 20 year old drum I wanted to insure for $200-- well packed
with 3 inches of insulation on all sides and they say NO?

I guess it's Fed Ex from here on out.

What a bunch of morons.

RP

--
Rev. Poindexter (masquerading as Scott Logsdon) - rev@NOSPAMsonormuseum.com
visit the Unofficial Sonor Virtual Museum --- www.sonormuseum.com
** - ** - ** - ** - **
Frank Zappa isn't dead, he just smells funny

Donn
08-14-2003, 04:31 PM
Amen!

"Rev. Poindexter" <poindexter@NOSPAMsubgenius.com> wrote in message
news:140820031740277473%poindexter@NOSPAMsubgenius .com...
> I've had it with these bozos. I made the trek today to send some items
> out and they inform me at the desk, " We can't insure any items that
> aren't in their original packaging."
> WTF??? A 20 year old drum I wanted to insure for $200-- well packed
> with 3 inches of insulation on all sides and they say NO?
>
> I guess it's Fed Ex from here on out.
>
> What a bunch of morons.
>
> RP
>
> --
> Rev. Poindexter (masquerading as Scott Logsdon) -
rev@NOSPAMsonormuseum.com
> visit the Unofficial Sonor Virtual Museum --- www.sonormuseum.com
> ** - ** - ** - ** - **
> Frank Zappa isn't dead, he just smells funny
>

joem
08-14-2003, 04:32 PM
Rev. Poindexter wanted everyone in rec.music.makers.percussion to know that
> I've had it with these bozos. I made the trek today to send some items
> out and they inform me at the desk, " We can't insure any items that
> aren't in their original packaging."

since when?

--
Joe.

"you're an electronic girl...i'm a rock guy...i don't think we have a
chance." - storm&stress

Hairy Pants
08-14-2003, 06:18 PM
Just tell them it IS the original packaging. How are they gonna know the
difference?
"Rev. Poindexter" <poindexter@NOSPAMsubgenius.com> wrote in message
news:140820031740277473%poindexter@NOSPAMsubgenius .com...
> I've had it with these bozos. I made the trek today to send some items
> out and they inform me at the desk, " We can't insure any items that
> aren't in their original packaging."
> WTF??? A 20 year old drum I wanted to insure for $200-- well packed
> with 3 inches of insulation on all sides and they say NO?
>
> I guess it's Fed Ex from here on out.
>
> What a bunch of morons.
>
> RP
>
> --
> Rev. Poindexter (masquerading as Scott Logsdon) -
rev@NOSPAMsonormuseum.com
> visit the Unofficial Sonor Virtual Museum --- www.sonormuseum.com
> ** - ** - ** - ** - **
> Frank Zappa isn't dead, he just smells funny

Edward W Warshauer
08-14-2003, 07:44 PM
In article <slrnbjo2vc.dkf.jmelnyk@localhost.localdomain>,
joem <jmelnyk@REMOVE_THIS_PARTcs.kent.edu> wrote:

> Rev. Poindexter wanted everyone in rec.music.makers.percussion to know that
> > I've had it with these bozos. I made the trek today to send some items
> > out and they inform me at the desk, " We can't insure any items that
> > aren't in their original packaging."
>
> since when?

Not only do I work for UPS but I ship through UPS too and I've never
heard of such a requirement. Maybe you got a clerk that is misinformed.

ED W

Drumdude
08-14-2003, 08:07 PM
Hey Rev
I am a sonor dealer now !!!!
woooohooooo
cant wait to get my s class in
"Rev. Poindexter" <poindexter@NOSPAMsubgenius.com> wrote in message
news:140820031740277473%poindexter@NOSPAMsubgenius .com...
> I've had it with these bozos. I made the trek today to send some items
> out and they inform me at the desk, " We can't insure any items that
> aren't in their original packaging."
> WTF??? A 20 year old drum I wanted to insure for $200-- well packed
> with 3 inches of insulation on all sides and they say NO?
>
> I guess it's Fed Ex from here on out.
>
> What a bunch of morons.
>
> RP
>
> --
> Rev. Poindexter (masquerading as Scott Logsdon) -
rev@NOSPAMsonormuseum.com
> visit the Unofficial Sonor Virtual Museum --- www.sonormuseum.com
> ** - ** - ** - ** - **
> Frank Zappa isn't dead, he just smells funny

NoSheeples
08-14-2003, 08:55 PM
>
>Not only do I work for UPS but I ship through UPS too and I've never
>heard of such a requirement. Maybe you got a clerk that is misinformed.

I don't expect you to share with us how they treat packages. I know people who
work for UPs to. Here is what they say.
Your on your own! They throw packages from 10 feet on to a conveyor. They are
under the gun so bad that damage is a secondary concern. Further they have a
hidden policy. A claim is a ***** to get paid. The common exuse is that you
didn't
pack it right. Read the fine print and you will see that proper packaging is
somthing they define, not you. They can make a call. UPS is horrible, and
has a dismal
record when it comes to handling packages. USPS never damages my packages, I
have shipped hundreds with no trouble. About one on 10 with UPS will get some
type of damage.

"Democracy is two wolves and a lamb voting on what is for lunch. Liberty is
a well armed lamb protesting the vote."

Steve Vallee
08-14-2003, 09:55 PM
That doesn't sound right-- I think you got a trainee or something. Why
don't you just do the shipping/insurance online, print out your label and
hand it to a UPS driver?

-SV


"Rev. Poindexter" <poindexter@NOSPAMsubgenius.com> wrote in message
news:140820031740277473%poindexter@NOSPAMsubgenius .com...
> I've had it with these bozos. I made the trek today to send some items
> out and they inform me at the desk, " We can't insure any items that
> aren't in their original packaging."
> WTF??? A 20 year old drum I wanted to insure for $200-- well packed
> with 3 inches of insulation on all sides and they say NO?
>
> I guess it's Fed Ex from here on out.
>
> What a bunch of morons.
>
> RP
>
> --
> Rev. Poindexter (masquerading as Scott Logsdon) -
rev@NOSPAMsonormuseum.com
> visit the Unofficial Sonor Virtual Museum --- www.sonormuseum.com
> ** - ** - ** - ** - **
> Frank Zappa isn't dead, he just smells funny

-sTu-
08-14-2003, 10:49 PM
The company I work for ships delicate instruments through UPS and rarely has
ever had a problem (1 out of 100,000 packages). We ship something near
4,000-10,000 packages a day through UPS. In the various jobs I've had in my
company I have shipped hundreds of packages and equipment via UPS and never
had a problem with damage. I don't know what you've seen but for me UPS is a
great service.

--
-sTu-

....and I'll never go to Sacramento again.
- Nick (Soulbelly) of RMMP

"NoSheeples" <n2new@aol.comNsheep> wrote in message
news:20030814225506.02463.00000006@mb-m23.aol.com...
> >
> >Not only do I work for UPS but I ship through UPS too and I've never
> >heard of such a requirement. Maybe you got a clerk that is misinformed.
>
> I don't expect you to share with us how they treat packages. I know people
who
> work for UPs to. Here is what they say.
> Your on your own! They throw packages from 10 feet on to a conveyor. They
are
> under the gun so bad that damage is a secondary concern. Further they have
a
> hidden policy. A claim is a ***** to get paid. The common exuse is that
you
> didn't
> pack it right. Read the fine print and you will see that proper packaging
is
> somthing they define, not you. They can make a call. UPS is horrible,
and
> has a dismal
> record when it comes to handling packages. USPS never damages my
packages, I
> have shipped hundreds with no trouble. About one on 10 with UPS will get
some
> type of damage.
>
> "Democracy is two wolves and a lamb voting on what is for lunch. Liberty
is
> a well armed lamb protesting the vote."
>

NoSheeples
08-15-2003, 12:13 AM
>The company I work for ships delicate instruments through UPS and rarely has
>ever had a problem (1 out of 100,000 packages). We ship something near
>4,000-10,000 packages a day through UPS. In the various jobs I've had in my
>company I have shipped hundreds of packages and equipment via UPS and never
>had a problem with damage. I don't know what you've seen but for me UPS is a
>great service.
>
>--
>-sTu-
>
>...and I'll never go to Sacramento again.
>- Nick (Soulbelly) of RMMP
>
>"NoSheeples" <n2new@aol.comNsheep> wrote in message
>news:20030814225506.02463.00000006@mb-m23.aol.com...
>> >
>> >Not only do I work for UPS but I ship through UPS too and I've never
>> >heard of such a requirement. Maybe you got a clerk that is misinformed.
>>
>> I don't expect you to share with us how they treat packages. I know people
>who
>> work for UPs to. Here is what they say.
>> Your on your own! They throw packages from 10 feet on to a conveyor. They
>are
>> under the gun so bad that damage is a secondary concern. Further they have
>a
>> hidden policy. A claim is a ***** to get paid. The common exuse is that
>you
>> didn't
>> pack it right. Read the fine print and you will see that proper packaging
>is
>> somthing they define, not you. They can make a call. UPS is horrible,
>and
>> has a dismal
>> record when it comes to handling packages. USPS never damages my
>packages, I
>> have shipped hundreds with no trouble. About one on 10 with UPS will get
>some
>> type of damage.
>>
>> "Democracy is two wolves and a lamb voting on what is for lunch. Liberty
>is
>> a well armed lamb protesting the vote."
>>
>
>
>
>
>
>
>
>


We had 4 $20,000 Instruments damaged in one year, and we only shipped 12. You
are extremely lucky. It must be where your located. I know for a fact how they
treat packages. I watched in horror as the Ups guy dragged a wooden crate
housing one of the interments across the pavement. UPS has to worry more
about the speedy delivery then the package. Their policy is simple. If you
don't pack the ever living **** out of it your screwed. The reason you have so
little trouble is likley due to the fact that you're shipping items in factory
packaging so they are suriving the abuse. Anything less then that is asking for
trouble. UPS has a horrible track record for damaging items. Frankly I think
your numbers are full of ****. Actually I know they are.

"Democracy is two wolves and a lamb voting on what is for lunch. Liberty is
a well armed lamb protesting the vote."

joem
08-15-2003, 12:44 AM
-sTu- wanted everyone in rec.music.makers.percussion to know that
> The company I work for ships delicate instruments through UPS and rarely has
> ever had a problem (1 out of 100,000 packages). We ship something near
> 4,000-10,000 packages a day through UPS. In the various jobs I've had in my
> company I have shipped hundreds of packages and equipment via UPS and never
> had a problem with damage. I don't know what you've seen but for me UPS is a
> great service.

I agree. and I 100% disagree with the claim that USPS handles your
packages safely. I have had about 1 in 3 packages damaged by the USPS.
they completely shredded the package my sequencer (an expensive
electronic device) came in, then left it on my doorstep. they bent the
**** out of every poster I've ever ordered. everything arrives
incredibly slow. they lose half of the things I ship for days on end (it
once took six weeks for my package to go from Ohio to Kansas, via "priority
mail"). they've downright lost things for months at a time with no
notice to either party; then later claimed it was "waiting for pickup at
the local post office." whatever...

--
Joe.

"you're an electronic girl...i'm a rock guy...i don't think we have a
chance." - storm&stress

Mark Polis
08-15-2003, 05:07 AM
That's been my experience with UPS as well - a truly great company. Minimal
problems in all the years I've shipped UPS.
--
--
o----- Mark Polis b.d.bop@suscom.net -----o

"You play because you must." - drummer Tony Williams
--
--

"-sTu-" <kthalstu@covad.net> wrote in message
news:bhhojt$q9rr$1@ID-180781.news.uni-berlin.de...
> The company I work for ships delicate instruments through UPS and rarely
has
> ever had a problem (1 out of 100,000 packages). We ship something near
> 4,000-10,000 packages a day through UPS. In the various jobs I've had in
my
> company I have shipped hundreds of packages and equipment via UPS and
never
> had a problem with damage. I don't know what you've seen but for me UPS is
a
> great service.
>
> --
> -sTu-
>
> ...and I'll never go to Sacramento again.
> - Nick (Soulbelly) of RMMP
>
> "NoSheeples" <n2new@aol.comNsheep> wrote in message
> news:20030814225506.02463.00000006@mb-m23.aol.com...
> > >
> > >Not only do I work for UPS but I ship through UPS too and I've never
> > >heard of such a requirement. Maybe you got a clerk that is misinformed.
> >
> > I don't expect you to share with us how they treat packages. I know
people
> who
> > work for UPs to. Here is what they say.
> > Your on your own! They throw packages from 10 feet on to a conveyor.
They
> are
> > under the gun so bad that damage is a secondary concern. Further they
have
> a
> > hidden policy. A claim is a ***** to get paid. The common exuse is that
> you
> > didn't
> > pack it right. Read the fine print and you will see that proper
packaging
> is
> > somthing they define, not you. They can make a call. UPS is
horrible,
> and
> > has a dismal
> > record when it comes to handling packages. USPS never damages my
> packages, I
> > have shipped hundreds with no trouble. About one on 10 with UPS will get
> some
> > type of damage.
> >
> > "Democracy is two wolves and a lamb voting on what is for lunch. Liberty
> is
> > a well armed lamb protesting the vote."
> >
>
>

bjacoby@users.iwaynet.net
08-15-2003, 08:34 AM
-sTu- <kthalstu@covad.net> wrote:
> The company I work for ships delicate instruments through UPS and rarely has
> ever had a problem (1 out of 100,000 packages). We ship something near
> 4,000-10,000 packages a day through UPS. In the various jobs I've had in my
> company I have shipped hundreds of packages and equipment via UPS and never
> had a problem with damage. I don't know what you've seen but for me UPS is a
> great service.

How much is UPS PR paying you to say this? I don't know what you call
"delicate" or how you pack them, but I can say for a FACT that if they
can't stand being pitched from the rear of a semitrailer up to a pile in
the front of it, you are going to get damage. The days of gently carrying
a package over and carefully stacking it are long gone! Been there saw
it with my own eyes!

And why did I see it? Well that was because of the policy of
my local UPS driver to ring the bell, put the "third delivery
notice" on the door (even though it was the FIRST delivery) and
race off before you could even open the door. Your only chance
was to spot the truck up the street first and have the door
open when he got there.

So normal was to have to drive to the UPS hub to find your package.
Usually it was lost and they take me in the back to dig through
a package pile to see if I could spot it. And it was in the
back where all those package-torture S & M setups greeted
my innocent eyes! Yeah, I usually found my box and yeah, it
was usually packed well enough to be OK...BUT

However, the good news has been that with the new policy of just
dumping packages in your yard without signing for them, I
haven't been to the hub lately. Of course they did deliver
my new conga drum one street over leaving it on a porch on the
street corner where it quickly disappeared. The dummies even
noted on their own sheets that they left it one street over!
Where do they find these people! At least that quickly terminated
their "investigation" as to what *I* did with the package!
Now I DO support the policy of distributing free conga drums
around my neighborhood, it's just that I'd rather not be the
one paying for it. :) Happily the store put it right and shipped
another pronto. But no thanks to UPS.

It basically isn't a bad outfit, it's just that as usual
mangagment greed has greatly impacted quality of service.

If your shipment if ready for an NFL drop-kick then probably
UPS will work for you. Otherwise they suck.

Benj

--
SPAM-Guard! Remove .users (if present) to email me!

PeriscopeR
08-15-2003, 08:36 AM
In the last month I have had two busted bass drums- one from UPS and one from
Fed Ex.

e

Subject: Re: F**K UPS!!!! (United Parcel Service)
From: "Mark Polis" <A HREF="mailto:b.d.bop@suscom.net">b.d.bop@suscom.net</A>
Date: Fri, Aug 15, 2003 4:07 AM
Message-id: <vjpfnd6kr73108@corp.supernews.com>

That's been my experience with UPS as well - a truly great company. Minimal
problems in all the years I've shipped UPS.
--
--
o----- Mark Polis b.d.bop@suscom.net -----o

"You play because you must." - drummer Tony Williams
--
--

"-sTu-" <kthalstu@covad.net> wrote in message
news:bhhojt$q9rr$1@ID-180781.news.uni-berlin.de...
> The company I work for ships delicate instruments through UPS and rarely
has
> ever had a problem (1 out of 100,000 packages). We ship something near
> 4,000-10,000 packages a day through UPS. In the various jobs I've had in
my
> company I have shipped hundreds of packages and equipment via UPS and
never
> had a problem with damage. I don't know what you've seen but for me UPS is
a
> great service.
>
> --
> -sTu-
>
> ...and I'll never go to Sacramento again.
> - Nick (Soulbelly) of RMMP
>
> "NoSheeples" <n2new@aol.comNsheep> wrote in message
> news:20030814225506.02463.00000006@mb-m23.aol.com...
> > >
> > >Not only do I work for UPS but I ship through UPS too and I've never
> > >heard of such a requirement. Maybe you got a clerk that is misinformed.
> >
> > I don't expect you to share with us how they treat packages. I know
people
> who
> > work for UPs to. Here is what they say.
> > Your on your own! They throw packages from 10 feet on to a conveyor.
They
> are
> > under the gun so bad that damage is a secondary concern. Further they
have
> a
> > hidden policy. A claim is a ***** to get paid. The common exuse is that
> you
> > didn't
> > pack it right. Read the fine print and you will see that proper
packaging
> is
> > somthing they define, not you. They can make a call. UPS is
horrible,
> and
> > has a dismal
> > record when it comes to handling packages. USPS never damages my
> packages, I
> > have shipped hundreds with no trouble. About one on 10 with UPS will get
> some
> > type of damage.
> >
> > "Democracy is two wolves and a lamb voting on what is for lunch. Liberty
> is
> > a well armed lamb protesting the vote."
> >
>
>

Rev. Poindexter
08-15-2003, 09:33 AM
How are they going to know the difference? The box says "ORION 19"
Television" in big red , white & blue letters.

In article <HFV_a.19311$zE1.11518@edtnps84>, Hairy Pants
<drakor@telus.net> wrote:

> Just tell them it IS the original packaging. How are they gonna know the
> difference?
> "Rev. Poindexter" <poindexter@NOSPAMsubgenius.com> wrote in message
> news:140820031740277473%poindexter@NOSPAMsubgenius .com...
> > I've had it with these bozos. I made the trek today to send some items
> > out and they inform me at the desk, " We can't insure any items that
> > aren't in their original packaging."
> > WTF??? A 20 year old drum I wanted to insure for $200-- well packed
> > with 3 inches of insulation on all sides and they say NO?
> >
> > I guess it's Fed Ex from here on out.
> >
> > What a bunch of morons.
> >
> > RP
> >
> > --
> > Rev. Poindexter (masquerading as Scott Logsdon) -
> rev@NOSPAMsonormuseum.com
> > visit the Unofficial Sonor Virtual Museum --- www.sonormuseum.com
> > ** - ** - ** - ** - **
> > Frank Zappa isn't dead, he just smells funny
>
>

Rev. Poindexter
08-15-2003, 09:40 AM
In article <hlupino-9A5E9C.21434214082003@news04.east.earthlink.net>,
Edward W Warshauer <hlupino@mindspring.com> wrote:

> In article <slrnbjo2vc.dkf.jmelnyk@localhost.localdomain>,
> joem <jmelnyk@REMOVE_THIS_PARTcs.kent.edu> wrote:
>
> > Rev. Poindexter wanted everyone in rec.music.makers.percussion to know that
> > > I've had it with these bozos. I made the trek today to send some items
> > > out and they inform me at the desk, " We can't insure any items that
> > > aren't in their original packaging."
> >
> > since when?
>
> Not only do I work for UPS but I ship through UPS too and I've never
> heard of such a requirement. Maybe you got a clerk that is misinformed.
>
> ED W

I not only dealt with the clerk, I demanded to see the manager - he
parrotted the same stance. "If the item isn't in its original packaging
they won't insure it for more than $100." I put the drum in a
television box with at least 2" of packing material on all sides. This
is nuts.

What's worse is when I called Fed Ex to schedule a pickup the operator
told me the same thing - Unless I ship "EXPRESS". What a racket!!

RP

JaKe
08-15-2003, 09:49 AM
PeriscopeR wrote:
>
> In the last month I have had two busted bass drums- one from UPS and one from
> Fed Ex.
>
> e
>

Busted in what way?

--
JaKe, Seattle
"The monk bought lunch"
Jim Morrison

George Lawrence
08-15-2003, 09:53 AM
I have collected more than $100 insurance from UPS for items that weren't in
original packing. If you do it online it doesn't matter. The original
packaging thing isn't brought up. They sell me the insurance and I collect
if need be.

As far as who is better or worse, UPS, USPS and FedEx have all torn up
shipments to and from me. USPS is the worst about losing things. I only ship
with them for media rate, international or if the customer requires it.

--
George Lawrence
George's Drum Shop
1351 S. Cleveland-Massillon Road #21
Copley, Ohio 44321
http://www.GeorgesDrumShop.com
http://www.Drumguru.com
330 670 0800
toll free 866 970 0800

"If thine enemy wrong thee,
buy each of his children a drum."
-Chinese proverb




"Rev. Poindexter" <poindexter@NOSPAMsubgenius.com> wrote in message
news:140820031740277473%poindexter@NOSPAMsubgenius .com...
> I've had it with these bozos. I made the trek today to send some items
> out and they inform me at the desk, " We can't insure any items that
> aren't in their original packaging."
> WTF??? A 20 year old drum I wanted to insure for $200-- well packed
> with 3 inches of insulation on all sides and they say NO?
>
> I guess it's Fed Ex from here on out.
>
> What a bunch of morons.
>
> RP
>
> --
> Rev. Poindexter (masquerading as Scott Logsdon) -
rev@NOSPAMsonormuseum.com
> visit the Unofficial Sonor Virtual Museum --- www.sonormuseum.com
> ** - ** - ** - ** - **
> Frank Zappa isn't dead, he just smells funny

Edward W Warshauer
08-15-2003, 10:21 AM
Nosheeples,there is no reason to throw a package to the belt.
When a trailer gets unloaded the belt is brought right into the
trailer.When package cars get loaded its just a few steps from
the belt into the package car which has to be neatly loaded in a
speficic order.

Not only that there are supervisors everywhere and they will
not tolerate abusive handling of packages. Finally,too many
packages are just too heavy to throw :)
Generally,when damage occurs its because a belt jams up and
something is going to get crunched because of the weight of all
the packages pushing up against the jam.

ED W

In article <vjpfnd6kr73108@corp.supernews.com>,
"Mark Polis" <b.d.bop@suscom.net> wrote:

> That's been my experience with UPS as well - a truly great company. Minimal
> problems in all the years I've shipped UPS.
> --
> --
> o----- Mark Polis b.d.bop@suscom.net -----o
>
> "You play because you must." - drummer Tony Williams
> --
> --
>
> "-sTu-" <kthalstu@covad.net> wrote in message
> news:bhhojt$q9rr$1@ID-180781.news.uni-berlin.de...
> > The company I work for ships delicate instruments through UPS and rarely
> has
> > ever had a problem (1 out of 100,000 packages). We ship something near
> > 4,000-10,000 packages a day through UPS. In the various jobs I've had in
> my
> > company I have shipped hundreds of packages and equipment via UPS and
> never
> > had a problem with damage. I don't know what you've seen but for me UPS is
> a
> > great service.
> >
> > --
> > -sTu-
> >
> > ...and I'll never go to Sacramento again.
> > - Nick (Soulbelly) of RMMP
> >
> > "NoSheeples" <n2new@aol.comNsheep> wrote in message
> > news:20030814225506.02463.00000006@mb-m23.aol.com...
> > > >
> > > >Not only do I work for UPS but I ship through UPS too and I've never
> > > >heard of such a requirement. Maybe you got a clerk that is misinformed.
> > >
> > > I don't expect you to share with us how they treat packages. I know
> people
> > who
> > > work for UPs to. Here is what they say.
> > > Your on your own! They throw packages from 10 feet on to a conveyor.
> They
> > are
> > > under the gun so bad that damage is a secondary concern. Further they
> have
> > a
> > > hidden policy. A claim is a ***** to get paid. The common exuse is that
> > you
> > > didn't
> > > pack it right. Read the fine print and you will see that proper
> packaging
> > is
> > > somthing they define, not you. They can make a call. UPS is
> horrible,
> > and
> > > has a dismal
> > > record when it comes to handling packages. USPS never damages my
> > packages, I
> > > have shipped hundreds with no trouble. About one on 10 with UPS will get
> > some
> > > type of damage.
> > >
> > > "Democracy is two wolves and a lamb voting on what is for lunch. Liberty
> > is
> > > a well armed lamb protesting the vote."
> > >
> >
> >
>
>

rknrne
08-15-2003, 10:52 AM
It all comes down to training the right monkey for the job doesn't it ? How these hidden camera tv shows expose the brutality of shipping & (handling) really makes me wonder how any of these companies think they'll survive the next 20 years. It's why they were formed in the first place because of postal abuse through theft and mis-handling.

jmt
08-15-2003, 10:53 AM
Dear RP;
Sumthin' is ****ed up here,(As Mrs. O'Flynn said to the
Bishop)...I've been shipping with Ups and FedX for 156 yrs; insured
everything I've ever sent for the appropriate amounts, and never had
this kinda caca flung at meself. Unless they've had some sort of
ManagementOnHeavyMeds Policy Change recently, I don't get it.
y'r pal and OriginalPacker;
jmt

Rev. Poindexter wrote:

> In article <hlupino-9A5E9C.21434214082003@news04.east.earthlink.net>,
> Edward W Warshauer <hlupino@mindspring.com> wrote:
>
>
>>In article <slrnbjo2vc.dkf.jmelnyk@localhost.localdomain>,
>> joem <jmelnyk@REMOVE_THIS_PARTcs.kent.edu> wrote:
>>
>>
>>>Rev. Poindexter wanted everyone in rec.music.makers.percussion to know that
>>>
>>>>I've had it with these bozos. I made the trek today to send some items
>>>>out and they inform me at the desk, " We can't insure any items that
>>>>aren't in their original packaging."
>>>
>>>since when?
>>
>>Not only do I work for UPS but I ship through UPS too and I've never
>>heard of such a requirement. Maybe you got a clerk that is misinformed.
>>
>>ED W
>
>
> I not only dealt with the clerk, I demanded to see the manager - he
> parrotted the same stance. "If the item isn't in its original packaging
> they won't insure it for more than $100." I put the drum in a
> television box with at least 2" of packing material on all sides. This
> is nuts.
>
> What's worse is when I called Fed Ex to schedule a pickup the operator
> told me the same thing - Unless I ship "EXPRESS". What a racket!!
>
> RP

bjacoby@users.iwaynet.net
08-15-2003, 02:19 PM
George Lawrence <drumguru@ameritech.net> wrote:

> As far as who is better or worse, UPS, USPS and FedEx have all torn up
> shipments to and from me. USPS is the worst about losing things. I only ship
> with them for media rate, international or if the customer requires it.

I agree that USPS *can* be the worst about losing things (not
damage though) But it very much depends on WHERE the package is
going. If it's going to D.C or say Baltimore, God help you!
You postively CANNOT believe the things that pass for Postal
workers in those places. A few other cities are nearly as bad.
But if you are shipping around the midwest, USPS is hard to beat!

Benj
(Who got some large heads shipped from Puerto Rico USPS dirt
cheap, arrived fast, and no damage)
--
SPAM-Guard! Remove .users (if present) to email me!

Robert Schuh
08-15-2003, 02:34 PM
"Rev. Poindexter" wrote:

> I've had it with these bozos. I made the trek today to send some items
> out and they inform me at the desk, " We can't insure any items that
> aren't in their original packaging."
> WTF??? A 20 year old drum I wanted to insure for $200-- well packed
> with 3 inches of insulation on all sides and they say NO?
>
> I guess it's Fed Ex from here on out.
>
> What a bunch of morons.
>
> RP
>
> --
> Rev. Poindexter (masquerading as Scott Logsdon) - rev@NOSPAMsonormuseum.com
> visit the Unofficial Sonor Virtual Museum --- www.sonormuseum.com
> ** - ** - ** - ** - **
> Frank Zappa isn't dead, he just smells funny

I quit using UPS a LONG time ago.


--
Robert Schuh
"Everything that elevates an individual above the herd and
intimidates the neighbour is henceforth called evil; and
the fair, modest, submissive and conforming mentality,
the mediocrity of desires attains moral designations and honors"
- Nietzsche

"The meek shall inherit nothing" - Zappa

NoSheeples
08-15-2003, 03:00 PM
George the arrogant nose full nickels
wrote.


>
>Tom the village idiot wrote. "USPS never damages my
>> > > packages"

Wow George, yet another display of pompous arrogance. Are you not capable of
refraining from calling people names?
I forgot though, you know it all. You're the same arrogant condescending stupid
Dick that said none buys my drum beaters. Between ebay and word of mouth I have
sold over 100. Did it ever occur to your small cranial cavity that maybe my
post office handles packages better? I stand by what said. They rarely damage
my packages, so maybe it's the idiot that packs them?

"Democracy is two wolves and a lamb voting on what is for lunch. Liberty is
a well armed lamb protesting the vote."

Mark Polis
08-15-2003, 04:26 PM
Yes - and when you sent me that 20" old K some years back via USPS, it took
three months to arrive.
Remember THAT, Rob?
--
o----- Mark Polis b.d.bop@suscom.net -----o

"You play because you must." - drummer Tony Williams
--


"Robert Schuh" <rob@robschuh.com> wrote in message
news:3F3D43E5.7E0460A5@robschuh.com...
>
> I quit using UPS a LONG time ago.
>
> Robert Schuh

-sTu-
08-15-2003, 08:54 PM
> We had 4 $20,000 Instruments damaged in one year, and we only shipped 12.

Wow you work for a big company don't you. I sold and shipped more than $300k
in equipment last week..Although only about $100k was through UPS.

> You are extremely lucky. It must be where your located.

Chicago. So no luck there eh?

> I know for a fact how they
> treat packages. I watched in horror as the Ups guy dragged a wooden crate
> housing one of the interments across the pavement.

Why are you shipping wooden crates through UPS? Why not via a freight
company? Are you that cheap?

> UPS has to worry more
> about the speedy delivery then the package.

Yeah, they have to ship quickly and reliably. Or us fortune 1000 companies
won't use them.

> The reason you have so
> little trouble is likley due to the fact that you're shipping items in
factory
> packaging so they are suriving the abuse. Anything less then that is
asking for
> trouble. UPS has a horrible track record for damaging items.

Yes we do pack our equipment professionally so our end users do end up with
broken crap and get mad at us. It is called being a responsible mfg.

>Frankly I think
> your numbers are full of ****. Actually I know they are.
>

No, they are not. You are. Eat **** Skippy and don't bother replying your
back in the kill file for being an ass.

--
-sTu-

....and I'll never go to Sacramento again.
- Nick (Soulbelly) of RMMP

-sTu-
08-15-2003, 09:03 PM
Don't work for them, just don't have problems. Then again I work for a
company that has a corporate agreement, maybe that is the difference.

By the way take a rest on the greedy management. That is a pile of 1970s
liberal crap. Oh, no I must be evil greedy management too! Long live Che
Guevara!

--
-sTu-

....and I'll never go to Sacramento again.
- Nick (Soulbelly) of RMMP

<bjacoby@users.iwaynet.net> wrote in message
news:bhir1r$8kl$1@tribune.oar.net...
> -sTu- <kthalstu@covad.net> wrote:
> > The company I work for ships delicate instruments through UPS and rarely
has
> > ever had a problem (1 out of 100,000 packages). We ship something near
> > 4,000-10,000 packages a day through UPS. In the various jobs I've had in
my
> > company I have shipped hundreds of packages and equipment via UPS and
never
> > had a problem with damage. I don't know what you've seen but for me UPS
is a
> > great service.
>
> How much is UPS PR paying you to say this? I don't know what you call
> "delicate" or how you pack them, but I can say for a FACT that if they
> can't stand being pitched from the rear of a semitrailer up to a pile in
> the front of it, you are going to get damage. The days of gently carrying
> a package over and carefully stacking it are long gone! Been there saw
> it with my own eyes!
>
> And why did I see it? Well that was because of the policy of
> my local UPS driver to ring the bell, put the "third delivery
> notice" on the door (even though it was the FIRST delivery) and
> race off before you could even open the door. Your only chance
> was to spot the truck up the street first and have the door
> open when he got there.
>
> So normal was to have to drive to the UPS hub to find your package.
> Usually it was lost and they take me in the back to dig through
> a package pile to see if I could spot it. And it was in the
> back where all those package-torture S & M setups greeted
> my innocent eyes! Yeah, I usually found my box and yeah, it
> was usually packed well enough to be OK...BUT
>
> However, the good news has been that with the new policy of just
> dumping packages in your yard without signing for them, I
> haven't been to the hub lately. Of course they did deliver
> my new conga drum one street over leaving it on a porch on the
> street corner where it quickly disappeared. The dummies even
> noted on their own sheets that they left it one street over!
> Where do they find these people! At least that quickly terminated
> their "investigation" as to what *I* did with the package!
> Now I DO support the policy of distributing free conga drums
> around my neighborhood, it's just that I'd rather not be the
> one paying for it. :) Happily the store put it right and shipped
> another pronto. But no thanks to UPS.
>
> It basically isn't a bad outfit, it's just that as usual
> mangagment greed has greatly impacted quality of service.
>
> If your shipment if ready for an NFL drop-kick then probably
> UPS will work for you. Otherwise they suck.
>
> Benj
>
> --
> SPAM-Guard! Remove .users (if present) to email me!

NoSheeples
08-15-2003, 09:44 PM
>
>Wow you work for a big company don't you.

Bigger than any company in the world.



> I sold and shipped more than $300k
>in equipment last week.

Ohh look a pissing contest. Let's detract
from the originasl topic wich is UPS damages tons of packages.

>Chicago. So no luck there eh?

That just makes you even more full of ****.

>Why are you shipping wooden crates through UPS? Why not via a freight
>company? Are you that cheap?

Why is UPS mishandling packages?
Cheap? It had 6 layers of foam and it still had severe shock damage. Ever use
a drop and tell? We do. They are tripped 9 out of ten times. When you figure
out what a drop and tell is you can reply.


>
>Yeah, they have to ship quickly and reliably. Or us fortune 1000 companies
>won't use them.

Correct, and that's why they damage packages. The bottom line is speed.

>
>No, they are not. You are. Eat **** Skippy and don't bother replying your
>back in the kill file for being an ass.
>

Im sure I am, that's becuase I cought you lying. You are more full of ****
each time you post. UPS will even admit thet damage as many packages as you
send out every day.

"Democracy is two wolves and a lamb voting on what is for lunch. Liberty is
a well armed lamb protesting the vote."

PeriscopeR
08-15-2003, 11:34 PM
Subject: Re: F**K UPS!!!! (United Parcel Service)
From: JaKe <A
HREF="mailto:jkdrummer@NOSPAMyahoo.com">jkdrummer@NOSPAMyahoo.com</A>
Date: Fri, Aug 15, 2003 8:49 AM
Message-id: <3F3D0103.178857AD@NOSPAMyahoo.com>

PeriscopeR wrote:
>
> In the last month I have had two busted bass drums- one from UPS and one from
> Fed Ex.
>
> e
>

Busted in what way?

--
JaKe, Seattle
"The monk bought lunch"
Jim Morrison


Fed Ex busted a hoop on the starclassic I shipped and UPS busted a 26" bass
drum shell- buckled the drum almust the whole way down the drum.


e

bjacoby@users.iwaynet.net
08-16-2003, 04:33 AM
-sTu- <kthalstu@covad.net> wrote:
> Don't work for them, just don't have problems. Then again I work for a
> company that has a corporate agreement, maybe that is the difference.

Dunno. Could be the difference for all I know.

> By the way take a rest on the greedy management. That is a pile of 1970s
> liberal crap. Oh, no I must be evil greedy management too! Long live Che
> Guevara!

<snort!> Yeah, right *I'm* a liberal!!! :) Oh yeah, corporate greed
ended back in the 70s. Um, WHAT office you running for? Gov.
of California perhaps?

I may be an "R" and to the right of Attila the Hun, but I've got
eyes in my head! It only takes about 5 minutes talking to UPS
drivers to see how corporate attitude at UPS has totally changed
from let's provide good service to let's squeeze as much as we
can out of as little as possible to make us manangers look good.

The problem is endemic in America. I've seen so much of this.
Enron is just the tip of the iceberg. Corporate management
takes the view that the important thing is to make *themselves*
look good even if their policies destroy the company. And the
thing I've never understood is that after these clowns DO
destroy the company, they then use the fact that they used to
run it on their resume to land that next obscenely paying job
with the next outfit! I keep wondering just WHO is stupid enough
to hire say a CEO who put a company under to be YOUR CEO? But
the answer is apparently ALL the board members in this country!
All this ranks right up there with giving CEOs who are destroying
companies huge bonuses for doing a "good job"! Someone's values
are a tad off, methinks.

And we are wondering just why it is that UPS sucks?

Benj

Rev. Poindexter
08-17-2003, 12:10 PM
In article <9m7%a.7855$Ih1.2604558@newssrv26.news.prodigy.com>, George
Lawrence <drumguru@ameritech.net> wrote:

> If you do it online it doesn't matter. The original
> packaging thing isn't brought up. They sell me the insurance and I collect
> if need be.

This is the route I took. I paid online and printed out the shipping
labels. We're in a small town and the UPS guy and I are friendly. I
asked him to swing by and pick them up. Done deal.

It's just ridiculous that after all this time and dozens of shipments,
they make me jump through these hoops to send a simple package out.

Sheesh!!!

RP

--
Rev. Poindexter (masquerading as Scott Logsdon) - rev@NOSPAMsonormuseum.com
visit the Unofficial Sonor Virtual Museum --- www.sonormuseum.com
** - ** - ** - ** - **
Frank Zappa isn't dead, he just smells funny

joem
08-17-2003, 03:06 PM
Rev. Poindexter wanted everyone in rec.music.makers.percussion to know that
> This is the route I took. I paid online and printed out the shipping
> labels. We're in a small town and the UPS guy and I are friendly. I
> asked him to swing by and pick them up. Done deal.

they charge a fee for pickup, though, don't they? I think it's like $5
or something, but I could be mistaken.

--
Joe.

"you're an electronic girl...i'm a rock guy...i don't think we have a
chance." - storm&stress

Frisco
08-17-2003, 04:05 PM
It's actually less to have them swing by and pick up shipments in my
town. Go figure... I don't have to drive 20 minutes to schlepp a
bunch of big boxes and they charge me less. Win-win.

Paul

On Sun, 17 Aug 2003 21:06:09 GMT, joem
<jmelnyk@REMOVE_THIS_PARTcs.kent.edu> wrote:

>Rev. Poindexter wanted everyone in rec.music.makers.percussion to know that
>> This is the route I took. I paid online and printed out the shipping
>> labels. We're in a small town and the UPS guy and I are friendly. I
>> asked him to swing by and pick them up. Done deal.
>
>they charge a fee for pickup, though, don't they? I think it's like $5
>or something, but I could be mistaken.

chetatkinsdiet
08-18-2003, 01:50 PM
I sure hate to jinx myself here, but I've shipped tons of stuff with
all of these companies, UPS, Fedx & USPS and haven't had any troubles
yet. I've shipped complete drums, singles, guitars with and without
cases, keyboards, etc...never any damage or lost packages. This year,
I've done a ton of stuff International as well. I always use USPS for
the International shipping. I have heard this "original package"
stuff come up recently. Only when someone was sending me a pair of
guitar amp/heads. They were two Ampeg V-4 heads from the mid 70s that
weighed about 70lbs ea. UPS and Fedx said that they wouldn't insure
electronics for more than $100 that weren't in their original
packaging. The guy just sent them to me via USPS.
So, this makes no sense, the original packaging statement. What if I
worked for a museum and was shipping a painting to another museum?
How does original packaging apply? What about antique furniture?
There's a million other examples. Items that never had packaging?
Rare books, etc....
I'm sure they're just getting overwhelmed with claims on stuff that
was poorly packed. I've gotten items that I can't believe they
weren't broken.
We should all look into this further...try to find on their website
where they say this restriction on insurance. If I can't insure, I'm
not shipping or buying stuff anymore.
later,
m

chetatkinsdiet
08-19-2003, 07:30 AM
I just emailed UPS and Fedex and got the same answer. This is not an
overall policy. I also went all over their websites and saw no
mention of it either. UPS even had a section that discussed NOT
reusing original boxes if they're too worn out looking.
later,
m